Trust & Safety
Family Violence Statement
Complex Psychology is committed to the safety of all women, children and young people who engage with our organisation.
Everyone working at Complex Psychology is responsible for the care and protection of clients who engage with our organisation and for reporting any safety concerns. We have a legal and moral obligation to contact authorities when we are concerned about a person’s safety, which we will follow rigorously. We operate under the Family Violence Multi Agency Risk Assessment and Management framework.
Complex Psychology recognises the right of all clients to have a say on issues that affect them, and we are committed to providing a safe environment where our clients can raise any concerns about abuse or harm to themselves or others.
Your rights at Complex Psychology
Everyone we support has the right to be safe, respected and heard.
Complex Psychology works with our clients to support meaningful participation and enhance quality of life. Our supports are person‑centred and culturally safe and support informed decision‑making (including dignity of risk).
Complex Psychology adheres to the NDIS Practice Standards and the NDIS Code of Conduct, and we are committed to safe, high‑quality services and to reducing (and where possible eliminating) restrictive practices.
Acknowledgement of Country
We live, work and play on the lands of the world’s oldest living cultures, and we honour this privilege and responsibility with humility and curiosity. We recognise the wisdom, diversity and innovation of Aboriginal and Torres Strait Islander ways of knowing, seeing and being, and we pay our respects to Elders past and present.
Complex Psychology acknowledges the Wurundjeri Woi‑wurrung and Bunurong Peoples of the Kulin Nation as the Traditional Owners of the lands on which our Port Melbourne office stands, and the Latji Latji People as the Traditional Owners of the lands on which our Mildura office stands.
We recognise and acknowledge the ongoing impacts of colonisation, and we commit to listening deeply, supporting truth‑telling, and contributing to
meaningful reconciliation.