Complex psychology focuses specifically on support for individuals with multiple and complex needs.
We work collaboratively with clients and the service sector to achieve our vision of a right to a meaningful and engaged life for everyone.
We approach working with clients who have complex needs as a challenge. There are always strengths that can be drawn upon and supports that can be put in place. In most cases, plans can be put in place to support people with complex needs in a way that helps them, their family and friends and the broader community.
We are a registered provider of Specialist Support Coordination, Behaviour Support and Therapeutic Supports. Our aim is to empower clients to feel safe, heard and able to navigate the service system.
We are a registered provider of assessments, care plan development and care plan coordination for the Department of Families, Fairness and Housing under the Multiple and Complex Needs Initiative (MACNI). This can assist clients to engage in fewer risky behaviours and live well. We also focus on building the capacity of the service sector to work with this client group.
We undertake assessment of risk for different client groups including young people and those with a disability. Many of these clients are currently involved with the justice system.
Within our team we have psychologists, occupational therapists and social workers. These services can be provided via NDIS packages or other sources.
We offer a range of training packages and can develop specific packages to suit organisational need. We focus on training and consultation for staff and care teams working with complex clients.
As a Complex Psychology client you have certain rights and responsibilities, please see below for more information.
Right to an advocate
Privacy and dignity
Right to be free from abuse, neglect, violence and preventable injury
Quality care appropriate to your needs
To be treated with dignity and respect, without discrimination
To have your individual needs and preference taken in to account
To participate in decisions about the nature of assistance provided to you
To have access to information relating to you
To complain and take action to resolve disputes
To have your information managed in a way that complies with relevant legislation
To treat staff fairly and with respect
To accept responsibility for decisions you make regarding your care
Respect the rights of staff to wok in an environment free from harassment, discrimination or other offensive conduct.
To care for your own health and wellbeing as far as you are capable
To not request staff to undertake any duty that would place their physical or mental wellbeing in jeopardy.
